Helpdesk
Comprehensive market share, developer headquarters, and competitive saturation for all 236 apps in this category.
⚖️ Balanced Competition: A moderately contested category with established category leaders alongside viable mid-market competitors.
Top Apps in Helpdesk
Ranked by verified merchant review volume, store installs, and customer satisfaction
Tidio: AI Chatbot & Live Chat
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
Redo
Built for ShopifyFlexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Gorgias: AI, Helpdesk & Chat
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
Willdesk: Live Chat&AI Chatbot
Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale
Chatway Live Chat & AI Chatbot
Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...
SB: Helpdesk, Live Chat & FAQs
Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.
Commslayer: AI Helpdesk & Chat
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
DC: WhatsApp Marketing + API
Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.
Cleverific AI Upsell & Editing
Built for ShopifySelf-serve order editing & AI upsell: customers update their Shopify orders in seconds & buy through one-click post-purchase upsells, increasing AOV.
Re:amaze AI Helpdesk & Chat
Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.
Zipchat AI Chatbot & Live Chat
Built for ShopifyAI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Richpanel: AI Customer Support
Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.
AI Contact Form Builder by ZB
Built for ShopifyType one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan.
BotSpace: AI Chat & Helpdesk
AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Orderify ‑ Order Edit Cancel
Built for ShopifyLet your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.
QuickCEP: AI Support Agent
在当今竞争激烈的电子商务领域,提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战,QuickCEP AI Agent提供了一种有效的解决方案,可以增强客户支持和互动。通过将人工智能与人工协助相结合,这些聊天机器人提供卓越的客户支持,推动转化率和销售额的增长,并提高整体效率
Channel Sales Chat Bot CRM
Provide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.
Relocate+ Order Editing
Built for ShopifyCut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.
Jotform AI Chatbot ‑ Live Chat
Boost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required
Crisp ‑ Helpdesk & AI Chatbot
Looking for a powerful; yet affordable, AI-powered multichannel help desk for your online store? Install our Shopify app today and get started for free.
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